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UltimateCoach Ltd is committed to safeguarding your privacy online. Please read the following policy to understand how your personal information will be treated as you make full use of our offerings. This policy may change from time to time, so please check back periodically.

This policy will let you know:

  • What personally identifiable information is collected from you
  • What cookies are and how they are used
  • Who is collecting the information
  • How the information is used
  • With whom the information may be shared
  • What choices are available to you regarding collection, use and distribution of your information
  • How you can access, update or delete your information
  • What security procedures are in place to protect you from the loss, misuse or alteration of the information
  • How UltimateCoach Ltd protects children's privacy
  • What else you should know about your online privacy

Questions regarding this policy should be emailed to UltimateCoach Ltd at:

What personally identifiable information is collected from you?
UltimateCoach Ltd collects information in a variety of ways from different parts of the Site. Some information is gathered when you register. During registration, UltimateCoach Ltd asks for your email address. While only this information is required to use the Site, the more information that you provide (and the more accurate it is), the better we are able to customise your experience. In addition, when the Site is used, we retain your IP address for some period of time.
From time to time, we may ask you for personal information, including (but not limited to) when you enter a contest or promotion sponsored by UltimateCoach Ltd. If you contact UltimateCoach Ltd, we may keep a record of that correspondence. UltimateCoach Ltd also occasionally asks users to complete surveys that we use for research purposes. All other information gathered is optional and is used to publish your member profile for other members of your community to know more about you, and to better target the advertising to your interests.

What are cookies and how are they used?
UltimateCoach Ltd uses cookies to store and sometimes track information about you, measure the effectiveness of banner advertising and analyse site activity. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer. Cookies are used to:
remind us of who you are and to access your account information on our computers
estimate our number of members determine what members view and how much time they spend using the Site track your progress in promotions, sweepstakes and contests
measure traffic patterns and the use of individual parts of the Site Who is collecting the information?
When you are on UltimateCoach Ltd and are asked for personal information by UltimateCoach Ltd, you are sharing that information with UltimateCoach Ltd alone, unless it is specifically stated otherwise. Please be aware that UltimateCoach Ltd advertisers or web sites that have links on our site may collect personally identifiable information about you. This privacy statement does not cover the information practices of those web sites.

How is the information used?

UltimateCoach Ltd’s primary goal in collecting personal information, is to provide you, the customer, with a customised experience. By knowing a little bit about you, UltimateCoach Ltd is able to deliver more relevant content and products, and hence, a better Site to you.

With whom may the information be shared?
As a general rule, UltimateCoach Ltd will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. From time to time, UltimateCoach Ltd may use third parties to collect or distribute information to you and other members. UltimateCoach Ltd will protect confidentiality of that information, and not allow such third parties to use that information other than in connection with the provisions of the Site. UltimateCoach Ltd may preserve Content and may disclose Content to any third party if required to do so by law or in good faith belief that such preservation or disclosure is necessary to:
(a) comply with legal process;
(b) enforce the Terms and Conditions of use;
(c) respond to claims that any Content or Products violated the rights of third parties;
(d) protect the rights, property, or personal safety of UltimateCoach Ltd, its members and the public

What are the choices available to you regarding collection, use and distribution of your information?
UltimateCoach Ltd may, from time to time, send you email regarding our products and services. In addition, if you indicated upon registration or later that you are interested in receiving offers or information from UltimateCoach Ltd and its partners, we or our partners may occasionally send you an e-mail about products and Sites that we believe may be of interest to you. If you do not wish to receive these e-mails, simply tell us when you give us your personal account information or edit your account information to indicate that you no longer wish to receive such offers.
You also have choices regarding cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies. If you choose to reject all cookies, you will be unable to use the parts of the UltimateCoach Ltd Site that required registration in order to participate.

UltimateCoach Ltd does not sell or rent user information to anyone. We will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option of not permitting the transfer. If you do not wish to allow your data to be shared, you can choose not to use a particular Site or not to participate in certain promotions or contests

How can you access, update or delete your information?
You can choose to have your account and email address eliminated from our databases entirely by contacting customer support at info@UltimateCoach.co.uk

What security procedures are in place to protect the loss, misuse or alteration of the information?
Your account information is password protected so that only you have access to this personal information. We recommend that you do not divulge your password to anyone. Remember to log off your computer or close your browser window when you have finished your work to ensure that others cannot access your personal information and correspondence.
When you make a purchase from us online, your credit card information is transported and stored by Protx, our chosen secure payment provider. This protects you from potential credit card fraud if your information is intercepted.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, UltimateCoach Ltd cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best efforts to ensure its security on our systems.

What else should I know about my privacy?
Please note that whenever you voluntarily disclose personal information online, including in your correspondence within your individual groups, that information can be collected and used by others. In short, if you disclose personal information online that is accessible to others, you may receive unsolicited messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy of your passwords and any information about yourself. Please be careful and responsible whenever you are online.


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